All the info you need should be in the drop downs below, but if you need any further help, just drop us a line email@example.com
Great news! We ship globally via DHL Express and our pricing includes shipping.
If you're wondering about taxes:
For our customers in UK, EU and USA our listed prices include shipping, duty & taxes.
If you're based outside of UK, EU and USA, please note that although your shipping is free, any taxes and duties applicable to your purchase are not included within the check-out price and are your responsibility to settle once your shipment has cleared your local customs office.
We ship for free globally (hurrah!) using DHL Express.
All of our listed prices include duty & taxes... so there will be no extra bills for you. YAY!
We process orders within 1-2 business days after placing the order. Once processed, you will receive an email with your tracking information. It may take up to 24 hours for the tracking information to be updated.
Please note orders are not processed or shipped over the weekend or UK holidays.
We ship using DHL Express which means we have the best possible chance of getting you your order ASAP, wherever you are in the world.
Here's what we can normally hit*:
UK - Within 2-3 working days
EU - Within 3-5 working days
USA - Within 3-5 working days
REST OF WORLD - Within 3-10 working days
*Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.
Once an order is placed, generally we can no longer make changes. However, please email us at firstname.lastname@example.org and we’ll see what we can do.