Email us at firstname.lastname@example.org with your questions.
If you can't find the answer you're looking for below just drop us a line & we'll get back to you ASAP!
EXEAT offers standard delivery worldwide, with the exception of Afghanistan, Africa (except from South-Africa), Albania, Angola, Bolivia, Bosnia, Burma, Cambodia, Central and South-America, Congo, Georgia, CIS (except the European part of Russia), Haiti, Iran, Iraq, Ivory Coast, Laos, Lebanon, Lebanon, Liberia, Libya, Myanmar, Mexico, Montenegro, Nigeria, North Korea, Paraguay, Somalia, Syria, Turkmenistan, Zimbabwe, Russia, Ukraine and Yemen.
Before placing an order, please read below information carefully.
We process orders within 1-2 business days after placing the order. Once processed, you will receive an email with your tracking information. It may take up to 24 hours for the tracking information to be updated.
Upon receipt of your payment, orders are ready for dispatch – at the latest – one business day after. Please note orders are not processed or shipped over the weekend or UK holidays
Orders are shipped with DHL Express. For USA & European orders (including UK), please allow 3-5 working days for delivery after placing your order.
For intercontinental orders, please allow 3 to 10 working days.
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.
Great news! We ship globally via DHL Express and shipping is free!
All of our prices include taxes & duty, so there are no extra bills for you. YAY!
Unfortunately, once an order is placed, we can no longer make changes, until the item is recieved by you. However, please email us at email@example.com and we’ll see what we can do.
Once you've recieve your item, if you'd like to return or exchange it we can certainly help you with that. Check out our Returns page for more information.
Easy! As long as the item is unworn and it's within 28 days of purchase we can get this organised for you. Please visit our Returns page.