Anyone wishing to buy products from EXEAT must have capacity to act in law. Should anyone be declared without capacity, they may not buy any products on our website and so acquire the capacity of customers. They must then purchase via their lawful representatives, who will be bound by the terms and conditions.

The customer accepts the terms and conditions by placing an order on EXEAT's website.

EXEAT can refuse every order if there is a serious assumption of abuse, abuse of law or bad faith.

Anyone wishing to buy products from EXEAT must have capacity to act in law. Should anyone be declared without capacity, they may not buy any products on our website and so acquire the capacity of customers. They must then purchase via their lawful representatives, who will be bound by the terms and conditions.

The customer accepts the terms and conditions by placing an order on EXEAT's website.

EXEAT can refuse every order if there is a serious assumption of abuse, abuse of law or bad faith.

Prices are those as shown on sites at the moment the customer places their order.

Prices stated during the purchasing process are expressed in £GBP and include VAT and administration costs unless expressly stated otherwise.

Product prices do not include shipping costs (both within and out of the UK) or export duty (if shipping outside the UK) unless stated.

Any discount the customer is allowed will be deducted from the price of the products, not from the transport costs.

EXEAT reserves the right to vary selling prices and transport costs at any time, although the products purchased and costs will always be invoiced and stated in the email which confirms the order. 

The customer agrees to EXEAT sending its invoices electronically, but if the customer would like a hard copy invoice, they can request one via hello@exeatweekend.com.

Products will remain EXEAT property until such time as the customer pays for them in full, i.e. until they pay the purchase price and costs in full.

Gift cards are valid for life or until such a time as EXEAT ceases to trade. If the amount of your online gift card(s) does not cover the total order amount, you will need to pay the remainder of the purchase with a valid/debit credit card. If the amount of your online gift card(s) is more than the total order amount, the balance will be stored for your next purchase using the same gift card code.

Online gift cards are non-transferrable, non-refundable and are not redeemable for cash.

Purchases can only be paid for online, by Visa, Mastercard and Maestro. The customer’s bank account will be debited once the purchase has been confirmed, and payment will not take effect until such time as the customer’s bank has given its consent to EXEAT. Should the customer’s bank refuse payment, the order will be refused automatically.

The customer warrants they are authorized to make payments by one of the payment methods as stated above, and that there are sufficient funds in the bank account linked to the credit card to cover all costs arising out of the transaction, failing which EXEAT may refuse the order.

EXEAT uses the Shopify platform to handle payments online.

EXEAT reserves the right to refuse any order from a customer with whom it is in dispute or who has brought a dispute in the past. The company may also refuse an order should the customer not have paid for a previous order, wholly or in part, where there is a serious assumption of abuse, abuse of law or bad faith.

Products offered on our website are those as they appear on the website at the time the customer implements their order subject to those products being available.

EXEAT agrees to make every effort to deliver all orders as soon as possible.

All products offered for sale on the website are described in good faith and as conscientiously and as accurately as is possible; but the photographs and the website are of no contractual value whatsoever. EXEAT cannot accept any liability for any errors which may appear in the descriptions of the products or photographs, including slights variations in colours and dimensions.

Notwithstanding any evidence the customer may have in writing, it is expressly agreed that data registered in EXEAT's IT systems, those of its hosting partners or internet payment partners alone shall constitute evidence of the communications, the content of the orders and the entire transactions which have taken place between the parties.

To place an order, the customer goes to the heading of their choice, chooses the size they wish to receive and then click on ‘add to cart’. This puts the article selected in the ‘cart’. The customer can correct their order as long as the articles are in the ‘cart’. If the customer wishes to confirm their order, they must select a delivery and payment method. The total amount that must be paid is stated clearly throughout the whole  billing process. Once the payment process is completed, the order is final and cannot be changed.  Except if the customer explicitly asks to change the order via e-mail and EXEAT accepts this request, to the extent that  the order has not been shipped out yet.

In any case the customer will be sent an initial e-mail confirming their order once they have made their purchase. Subsequently a second e-mail will be sent once the order is dispatched.

The customer can choose delivery to a given address (home, work, or other).

Should the customer opt for delivery to a given address, EXEAT  will do the utmost  to ensure that the order will be dispatched within 48 hours of confirming the order. The carrier will attend that address between 8:00 AM and 6:00 PM on working days and will hand over the package(s) to the addressee or anyone else present at that address. Depending on the carrier, a message will be left on the address stated in case of absence at the time of delivery.

Should the customer fail to arrange for redelivery within two weeks of confirming the order, or should they be out when that redelivery is made, the order will be returned to EXEAT, who will then contact the customer to arrange for the order to be delivered, in which case the customer may be asked to pay additional delivery costs.

Products ordered will be delivered to the delivery address as stated by the customer during the ordering process and then subject to the terms and conditions described therein.

EXEAT reserves the right to split orders into one or more deliveries as products are available. Each delivery will be accompanied by an email notification. Deliveries will be accompanied by a delivery note which also gives details of the goods delivered.

Should a delivery go missing during the delivery process, and the provisions of this article have been complied with, EXEAT will send a new shipment entirely at its expenses, this insofar the product is still available, if not the value of the order, including transport costs will be refunded. The risks of loss and/or damage pass to the customer on delivery.

EXEAT will not accept returns and provide refunds if a fault arises from fair wear and tear, willful or accidental damage, negligence by the customer or a third party, abnormal or inappropriate storage or working conditions or maintenance, failure to operate or use the products in accordance with the user instructions, misuse or alternation or repair of the products by the customer or a third party that is not authorized by us or the manufacturer. All articles must be returned, including original EXEAT tags, authenticity cards etc. 

The customer should provide proof of purchase when seeking to return a faulty or mis-described item. The customer will need to arrange with EXEAT for return the item(s) within 28 calendar days of receiving the product(s) per our Returns guidelines found at the footer of our website. EXEAT will inspect all returned items. If the article is eligible for compensation, EXEAT will offer to replace the product with a new one or reimburse the full cost of the item (but not the value of any promotional code(s) used) to the original payment method within 30 days of receipt of the faulty or mis-described item.

If the customer has received a Product and it is not faulty or mis-described then he/she may notify EXEAT within 28 calendar days of receiving the product that they wish to exercise their right to revoke without being liable to pay any damages on that account and without having to give any reasons. 28 days after the customer received the order, EXEAT can no longer accept mails from customers who want to revoke their order.

The customer has to cancel the complete order or a part of the order by sending an email to sales@exeatweekend.com and including the following information: order number, date of order, shipping address & products (including the name, color and size of each item) and their quantity.

When the customer revokes the order or a part from the order, the order has to be sent back 5 days after informing. The right to revoke delivered products only applies if the provided product has been sent within 5 calendar days of the customer notifying EXEAT  that they wish to revoke their purchase.

EXEAT will wait to refund the customer (purchase price excluding shipping costs) until the moment they receive legitimate proof that the product has been sent to the address below and when the product has arrived at the given address. The product revoked must be sent back as new in its original packaging, in perfect condition and accompanied by the original packing list. Any returns for which the sender cannot be identified will be refused. 

The costs for returns will be covered by EXEAT unless otherwise stated.

Refunds will be made as follows:

Payments made by credit card will be returned to the credit card used by the customer, only after examining and approving the articles and after deduction of sales vouchers or discounts used to pay for the order. Under no circumstances can the amount repaid ever exceed what the customer actually paid.

The customer will be refunded in accordance with the procedures agreed with the bank which issued the card. If the customer paid for their order by some other form of payment, except coupons and vouchers, the refund will be made by being credited to the bank account number they stated on the return voucher.

If discount coupons or vouchers are used, this amount can never be requested back in currency.

When the customer paid with a gift voucher, the order will be refund in the same way. The gift voucher is first upgraded, and the remaining amount will be refund by being credited to the bank account number they stated on the return voucher.

All elements (referred to hereinafter as the 'elements'), including texts, the database with all data published on the website, the layout and graphic design of the web pages, the sales catalogue, photos, images, video and music on the site are protected by copyright, database rights, trademark rights, patent rights and all other forms of intellectual property rights worldwide, and thus remain the exclusive property of EXEAT care of our parent company The Laurus Agency LTD. They may not therefore be copied, published, imitated or used in any other way in any form whatsoever without EXEAT's prior consent in writing. Such consent must be obtained in writing, unless EXEAT itself has made it possible to share certain elements via social networks, in which case consent will be limited to the specific elements and social networks for which EXEAT has made it possible to share them. Any infringements of this will be pursued in the courts

EXEAT and therefore our parent company The Laurus Agency LTD cannot be held liable for any damage to the customer's systems incurred through visiting the sites including being hacked or computer viruses.

EXEAT cannot be held liable for any errors which may be in photographs or text used in describing products on sites.

EXEAT cannot be held liable for not delivering orders because products are out of stock or for reasons beyond its control, including circumstances of force majeure, pandemics, including disturbances of or suspension of transport, post or communications services, in the event of flood or fire, accidents or damage inherent in using the network.

In any cases where EXEAT is or could be held liable, EXEAT's liability will be limited to the amount the customer actually paid for the order concerned.  Any other liability is waived. 

Whilst EXEAT tries to ensure that all details, descriptions and prices which appear on the sites are accurate, errors may occur. If EXEAT  discovers an error in the price of any products which the customer has ordered EXEAT will inform the customer of this as soon as possible and give the customer the option of confirming the order at the correct price or cancelling it. If EXEATis unable to contact the customer, the order will be cancelled. If the customer cancels and has already paid for the products, the customer will receive a full refund.

As far as consumers are concerned, the statutory regulations will be followed, in all other cases the UK courts will have jurisdiction.The agreement between the parties is governed by UK law.

EXEAT may modify the present general terms and conditions at any time, including to comply with its statutory obligations. Changes notified via the website will apply to all subsequent offers and orders.

EXEAT  reserves the right to modify the design and content of its website at any time.

Should any court decision result in any of the article(s) or paragraph(s) of the present general terms and conditions being null and void or unenforceable, this will not affect the validity or enforceability of the other articles and paragraphs of the present general terms and conditions or the agreement between the parties.